Kansas City Northland · In-home & on-site

Honest computer help — and it gets fixed right.

Straight answers, fair prices, and no upselling. I come to you, here in the Northland — and I explain everything in plain English.

Call or text 816-326-2070 See what I help with

20+ years fixing computersI come to you — home or businessNo upselling. Ever.

Who you're calling

One experienced person. No counter, no runaround.

I've been fixing computers since the early 2000s — back when I was building them by hand for folks all over the area. Two decades later I'm still at it, and I still do it the same way: honest work, careful hands, and no talking down to anyone.

I'm not a big store with a counter and a wait. I'm one person who comes to your home or your business, figures out what's wrong, and fixes it — or tells you straight if it isn't worth fixing. No commissions, no surprise add-ons, no mystery.

What I help with

If it plugs in and frustrates you, I can probably help.

Slow, freezing & crashingComputers that have gotten painful to use — sorted out and running right.
Won't start or won't bootDiagnosed and brought back when it can be done.
Viruses, malware & pop-upsCleaned out, with advice to keep them from coming back.
Saving your files when a computer diesIf the drive's healthy, your photos and documents probably aren't lost — I'll get them back to you.
New computer setup & transfersSet up the new one and move everything over from the old one.
Wi-Fi, printers & home networksThe everyday headaches that never seem to just work.
Small businesses without an IT personA reliable someone to call when something breaks.
Plain-English adviceWhat's worth buying, what's worth fixing, and what to skip.

My promise to you

You'll always get the truth from me.

I'll tell you straight.If something can't be saved, or isn't worth fixing, you'll hear it from me — no false hope, no charging for a miracle that isn't coming.
Fair, up-front pricing.You'll know what it costs before I start. No surprise bills, no padded charges.
No upselling, ever.I fix what you need fixed. I won't sell you things you don't.
Plain English.I'll explain what went wrong and what I did, in words that make sense.
I come to you.Your home or your business, on your schedule.

— Brent KramerOwner · IgniteWerkz